Nym Exceeds Industry Average for Customer Satisfaction in Healthcare by 40%

At Nym, our top priority is delivering outstanding value to our customers. In order to better understand our customer’s experience and satisfaction levels, we conduct a Net Promoter Score (NPS) survey on an annual basis. The results are used to identify key areas where Nym can improve our processes and product, enabling us to deliver even more value to our customers moving forward.

This whitepaper summarizes the methods and results of Nym's 2022 NPS survey. With a NPS exceeding the healthcare industry average by 40%, we are proud to know that our customers are incredibly satisfied with Nym's autonomous coding solution and our outstanding team.