Inconsistent medical coding quality from an outsourced vendor put Riverland Health* at risk of undercoding and missed revenue in its emergency departments (ED).
Riverland Health implemented Nym's autonomous medical coding engine for ED facility coding in 23 different hospital EDs and free-standing ED facilities.
27% reduction in overall ED medical coding costs
Increased facility charge capture levels, increasing reimbursement
Stabilized weekly Discharged Not Final Billed, improving cash flow
Streamlined identification of coder education opportunities
*To respect customer privacy, this case study has substituted the fictional “Riverland Health” for the actual organization’s name. The case study itself is accurate and the facts reported as results of the analysis performed are true to the findings.
Nym works with leading providers like Inova, Geisinger, and Ochsner and consistently exceeds industry benchmarks when it comes to customer satisfaction and loyalty. In a KLAS Research Emerging Solutions Spotlight report on Nym’s solution, 100 percent of Nym’s customers commented that they would purchase the software again.