Inova partnered with Nym to solve challenges caused by medical coder shortages, complex emergency department (ED) coding workflows, and high ED patient volumes.
Since implementing Nym’s autonomous medical coding engine in October 2023, Inova has experienced significant improvements in its ED medical coding operations and revenue cycle performance.
“Initially a skeptic of autonomous medical coding, my experience with Nym has completely changed my perspective. One year post-implementation, Nym has far exceeded my expectations—not only maintaining Inova’s ED coding accuracy while improving efficiency, but also creating opportunities for some of our coders to expand their skills and enhancing work-life balance for our entire ED team.”
Dr. Melissa Koehler, Director of Coding at Inova
Nym works with leading health systems, hospitals, and physician groups across the U.S. and consistently exceeds industry benchmarks when it comes to customer satisfaction and loyalty. In a KLAS Research Emerging Solutions Spotlight report on Nym’s solution, 100 percent of Nym’s customers commented that they would purchase the software again.