Connecting Technology, People, and Processes in Revenue Cycle Management

Recording of the fireside chat aired Tuesday, November 1st, 2022 at 1:00 PM EST

According to a study published in JAMA, administrative costs account for up to 25% of total US health expenditures and the majority of them pertain to billing. Chronic medical coding challenges and revenue cycle management (RCM) staffing shortages have healthcare organizations struggling to find ways to speed up payment cycles. Today, however, new technologies such as autonomous coding have emerged to solve the challenges associated with manual coding and billing workflows.

This fireside chat discusses:

  • Why automation in RCM is shifting from a “nice-to-have” to a “must-have”
  • What to expect in terms of ROI and the impact of automation efforts on the speed and accuracy of medical billing
  • How to create buy-in from key stakeholders and set up your organization up for a seamless implementation process
  • What adopting automation means for day-to-day workflows and roles of clinical and non-clinical staff