CASE STUDY

Transforming Emergency Department Medical Coding at Inova

Supporting Coders, Reducing Costs, and Improving Revenue Capture with Nym’s Autonomous Medical Coding Engine

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Meet Inova, the leading health system in Northern Virginia...

The Situation:

For Inova, the combination of medical coder staffing challenges and increasing emergency department (ED) patient volumes led to reliance on expensive contract coders, overtime (OT) requirements for in-house coders, and delayed payment cycles.

The Solution:

Inova deployed Nym's autonomous medical coding engine, and later, Nym’s partial coding product, for ED facility coding across multiple hospital EDs and outpatient emergency care centers.

The Impact:


 Eliminated mandatory OT and limited PTO for medical coders


 $500K+ reduction in annual ED medical coding costs


 50% decrease in weekly revenue sitting in ED DNFB


 10% increase in average charges per ED encounter


 

An autonomous medical coding solution trusted by top healthcare providers.

Nym works with leading providers like Inova, Geisinger, and Ochsner and consistently exceeds industry benchmarks when it comes to customer satisfaction and loyalty. In a KLAS Research Emerging Solutions Spotlight report on Nym’s solution, 100 percent of Nym’s customers commented that they would purchase the software again.

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See Nym’s Engine in action...

Get in touch with our team and discover the impact that Nym's autonomous medical coding engine can drive for your organization.